Shraddha Bhakti
Privacy Policy
Last Updated: 14/09/2025
Shraddha Bhakti (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shraddhabhakti.com, make purchases, or use our services.
1. Information We Collect
We may collect the following types of information when you use our website:
-
Personal Information
-
Name, email address, phone number, billing/shipping address
-
Payment details (processed securely via third-party gateways; we do not store card details)
-
-
Order & Transaction Information
-
Details of puja kits, items, or services purchased
-
Delivery information, order history
-
-
Technical Data
-
IP address, browser type, device information, location (approximate)
-
Cookies and usage data to improve site performance
-
-
Voluntary Information
-
When you contact us via email, forms, or customer support
-
2. How We Use Your Information
We use your information for purposes including:
-
To process and deliver your orders (puja kits, items, services)
-
To provide booking, scheduling, and puja service updates
-
To communicate with you (order confirmations, support, marketing if opted in)
-
To improve website functionality, user experience, and product offerings
-
To comply with legal/regulatory obligations
3. Sharing & Disclosure
We do not sell or rent your personal data. We may share information only with:
-
Service Providers: Payment gateways, delivery/logistics partners, customer support tools, IT services
-
Legal Authorities: If required by law or for fraud prevention, security, or protecting rights
-
Business Transfers: In case of merger, acquisition, or sale of assets
4. Cookies & Tracking
-
Our site uses cookies to improve functionality, personalize content, and analyze traffic.
-
Cookies may include session cookies, preference cookies, and third-party analytics cookies (e.g., Google Analytics, Facebook Pixel).
-
You can manage or disable cookies in your browser settings.
5. Payments Security
-
Payments are processed through trusted third-party gateways (e.g., Razorpay, PayPal, Stripe, etc.).
-
Shraddha Bhakti does not store your card/banking details.
6. Your Rights
Depending on your location, you may have rights including:
-
Access to your personal data we hold
-
Request correction or deletion of data
-
Opt-out of marketing communications at any time
-
Withdraw consent for processing (where applicable)
To exercise these rights, email us at [support@shraddhabhakti.com].
7. Data Retention
-
We retain your data as long as necessary to fulfill orders, provide services, or comply with legal obligations.
-
Non-essential data may be anonymized or deleted upon request.
8. Children’s Privacy
-
Our website is not directed at children under 13 (or under 18 without parental consent).
-
We do not knowingly collect personal data from minors.
9. Third-Party Links
Our website may include links to third-party websites/apps. We are not responsible for their privacy practices. Please review their policies.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with updated “Last Updated” date. Continued use of our services after updates implies acceptance.
11. Contact Us
For questions, concerns, or privacy requests:
-
Email: [support@shraddhabhakti.com]